Orders are processed within 1–2 business days. Estimated delivery time is 15-30 business days including handling and transit. Custom orders are handled on a case-by-case basis.

Yes, we offer free shipping within the US. However, if the buyer requests a refund within 30 days, we will deduct the shipping cost and refund the remaining balance.

Yes, we ship internationally. However, in addition to the free shipping in the United States, the freight in other regions needs to be borne by the buyer.

Orders can be canceled within 24 hours after purchase. Please contact our support team as soon as possible.

Yes. Contact our team for business and bulk order pricing.

Please contact us within 30 days of delivery. We will help arrange a replacement solution.

Refunds are issued within 7 business days after inspection.

You can contact us through our Contact Us page or email: vip@vivflux.com